A Higher Calling
Our mission is simple — we’re here to make buying incredible cannabis online as easy as possible for you. Crystal Cloud 9 is a customer-focused, British Columbia-based online cannabis dispensary serving affordable, high-quality marijuana products shipped anywhere in Canada.
Our company was founded by three close friends who grew up together with a shared passion for high times. We’ve collectively worked in the cannabis industry for over a decade, and in that span, we’ve carefully observed the way most businesses operate. Suffice it to say we weren’t impressed and set out to do things better! A big part of that boils down to treating our customers the way they deserve.
Another part comes down to quality. We’re located in the heart of weed central — British Columbia, a region with a long and well-deserved reputation for growing the nation’s finest bud. We’re proud to offer these exceptional products to all legal-aged customers who need superior cannabis delivered fast and at competitive prices. As cannabis merchants, we truly understand how many of our customers experience severe ailments and conditions that our products can alleviate. We strive to ensure there are no barriers to you getting what you need quickly and discreetly. That’s why our mission extends into our passion for outstanding customer service, too.
Unparalleled Customer Service
Customer satisfaction is our bread and butter because, without our loyal and devoted buyers, we wouldn’t be here today. Trust and customer service are hugely important to us. You could even say we’re obsessed about it! We launched Crystal Cloud 9 to bring critical products to Canadians who rely on the wondrous effects of locally-grown cannabis to aid in various conditions. We’re here for you and love to cultivate long-term relationships built on customer service and trust. Our knowledgeable customer support team and live chat agents are always primed to help with any questions, needs, or issues you may have. In the unlikely event of a problem, we’re standing by to fix it, so you’re delighted with your online cannabis shopping experience.
Only the Best is Good Enough
When it comes to cannabis, we never kick back and rest on our laurels. Our team of budtenders is always on the lookout for the best new products to share. And here’s an in-house secret — we don’t sell anything we wouldn’t use ourselves! That’s right, our crew is so utterly devoted to delivering only the best marijuana on the market, and we guarantee this by conducting extensive quality control testing. We genuinely want to ensure that everything we sell is carefully vetted before we’ll even think about presenting it to customers in our online shop. Nothing makes it past us without passing the high standards of our well-trained Crystal Cloud 9 experts. When it comes to stocking new cannabis products, we’ll only sell them if they’re deemed worthy and good enough for your refined tastes and needs.
Best Pricing Practices That Save You Money
Our research doesn’t stop with cannabis product testing! We firmly believe in the concept that high-quality weed shouldn’t mean overpriced weed. That’s why we offer affordable top-grade products at competitive prices based on the most current industry rates. We never set prices arbitrarily or based on how much we can profit. Instead, we conduct ongoing market research to stay up-to-date 24/7, and then we adjust our prices accordingly. This way, when you purchase marijuana online from Crystal Cloud 9, you can be sure you’re getting the best value for your investment every day and not just during random sales or discounts.
We Listen to You and Make Changes Accordingly
To put it bluntly, we’re here to take the hassle out of buying marijuana online. Our goal is to make the whole process fun while giving you top-quality products at prices you can afford, no matter what your budget. Plus, guess what? We love to hear from customers about how to make things even better! We sincerely want your feedback on all our products and services to improve them when needed and supply what you want, the way you want it.
Crystal Cloud 9 follows the old Golden Rule of treating others how we’d like to be treated. We’re 100% committed to that mantra and follow through every day, on each purchase. At our shop, if you don’t find the most excellent products at competitive prices and with the friendliest service you’ve ever had, please tell us. Because at the end of the day, we exist to serve you and wouldn’t be here without you! Thanks for being part of the Crystal Cloud 9 family!